Q：
What certifications does Tuoren Medical have?
A：
Tuoren Medical has obtained ISO13485 and MDSAP quality management system certifications. Selected product lines also have EU CE certifications and multiple US FDA product certifications. Specific certificates can be provided according to the product and target market.
Q：
What product categories does Tuoren Medical supply?
A：
Tuoren supplies medical consumables and related small to medium-sized devices covering airway management, anesthesia, pain management, vascular access, I.V. infusion, drainage, respiratory and feeding care, urology, surgical kits, surgical sheets, hemodialysis and diagnostics-related products.
Q：
Does Tuoren accept OEM or ODM projects?
A：
Yes. Tuoren supports OEM, ODM, private label, multilingual packaging and selected procedure-kit customization projects. Final feasibility depends on the product category, regulatory requirements, order plan and technical specifications.
Q：
Can we request samples before placing an order?
A：
Yes. Samples can usually be arranged for product evaluation, hospital demonstration, registration preparation or distributor training. Sample availability, quantity and shipping cost are confirmed according to the specific product.
Q：
Does Tuoren have overseas offices or local support?
A：
Tuoren has established international subsidiaries in India, Kenya, Uganda, Tanzania, Thailand, Vietnam, Nigeria, Spain and Brazil. These teams support closer communication with distributors and market partners in key regions.
Q：
What information is needed to start a custom project?
A：
Please provide product category, target market, expected quantity, technical specifications, packaging requirements, language requirements, certification needs and desired delivery schedule. This helps Tuoren evaluate feasibility quickly.
Q：
Can Tuoren provide product videos or manuals?
A：
For selected products, Tuoren can provide product use videos, instructions for use, manuals and marketing materials to support distributor sales and hospital education.
Q：
Are Tuoren products suitable for regulated hospital channels?
A：
Tuoren's quality systems, product documentation and international market experience are designed to support professional hospital procurement. Final suitability depends on local regulations and the specific product selected.
Q：
How can we become a Tuoren distributor?
A：
Please share your company profile, target market, product interest, hospital channel coverage, registration capability and expected cooperation model. Tuoren's international team will review the opportunity and discuss next steps.
